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Onboarding
Create and advertise the listing across multiple booking channels (including our own website) and promote the property. We also curate a bespoke manual highlighting important aspects of your flat to be referenced by guests throughout their stay.
Guest Relations
Our team is available 24/7 to assist all the guest communications throughout the entire booking journey. We have a trusted in-house team of housekeeping and maintenance staff and emergency contractors to come to the rescue ensuring the utmost care for your home and the guests experience.
Account Manager
Who will take control of all the bookings and enquiries, work with the hosts and oversee your calendar to maximise your home’s earning potential. There is direct support for owners via email and phone.
Photography
Arrange professional photographs and provide the marketing of your home. High-quality, well-lit images help your property stand out, create a strong first impression. Better visuals often lead to more views, higher engagement, and ultimately more bookings
Housekeeping
We are meticulous when it comes to cleanliness and professionally clean your home to a very high standard before and after each stay. We manage and provide hotel grade linen. We have our own dedicated housekeeping manager who oversees all the housekeeping operations.
Maintenance
We have a trusted in-house team maintenance staff and emergency contractors to come to the rescue ensuring the utmost care for your home and the guests experience.
Dynamic Pricing
We use a professional revenue management and dynamic pricing software to optimise occupancy and revenue. Pricing will be reflective of seasonal demand and market trends.
Guest Screening
We always screen all of our guests, mitigating risks such as parties, damages, and fraudulent bookings.